As soon as you visit our website route443.eu or contact us, we receive information about you. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or would like to know what information we have about you, please contact us. We may adjust this privacy statement if we deem it necessary. We therefore recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last changed on May 3, 2023.
Table of contents
- When do you apply this privacy statement?
- Who uses your data?
- Whose data do we use?
- How do we get your data?
- Which of your data do we use?
- What do we use your data for?
- How long do we keep your data?
- With whom do we share your data?
- Where do we store your data?
- How safe is your data with us?
- What can you ask from us?
- What rules apply to this privacy statement?
- Which cookies do we use?
- What do we do with data from minors?
- Do you have a question about this privacy statement?
- When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains that are related to us. This is the personal data of everyone who has had contact with us or has visited our website, such as visitors, customers and business contact persons. Personal data is all data that can be traced to you as an individual, such as your name, telephone number, IP address, customer number or surfing behavior. If you want to know more about personal data, check the website of the Dutch Data Protection Authority.
- Who uses my data?
Route443IS responsible for the website Route443.eu and thus the responsible organization for the use of your personal data as described in this privacy statement. The full data is:
Route443 BV
Smedestraat 2
6411 CR Heerlen
THE NETHERLANDS
- Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website. These include visitors, private customers, business customers and contact persons of our partners.
- How do we get your data?
We receive the data directly from you as soon as you:
- visits our website
- Create an account
- fill in your details on our website
- contact us by email, telephone or otherwise
- gives permission for its use to one of our partners
- What information do we use from you?
We use the following data:
- name
- sex
- residential address or business address
- delivery address
- e-mail address
- phone number
- payment details
- BSN
- birthplace
- date of birth
- age
- educational attainment)
- results of tests
- grade list
- salary
- function
- photographic
- financial details
- criminal
- film material
- What do we use your data for?
We only use your personal data for the goal we can use it for:
- We have received your permission from you to use your personal data
- We use your data because we want to give you the best service as a customer and we cannot do that without that information
- We use your data because we maintain central administration, carry out marketing activities, want to prevent and combat fraud and use the data for risk management
- we use your data to comply with the law, such as storing data for the tax authorities
- We must perform our legal task
- there is an emergency and you are unable to give consent
- How long do we keep your data?
We keep your personal data as long as we have to do according to the law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we will save your data according to the legal retention period of seven years. Then we only store your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we save specific data of you, please contact us.
- With whom do we share your data?
Your personal data is only used by us. We will never share your personal data with others.
- Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you ask about this, please feel free to contact us.
- How safe is your data with us?
We have done a lot to secure your data both organizational and technically as well as possible. We have protected our systems and various means of communication to ensure that your data does not end up in the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission for it. If you have questions about the specific way of securing, please contact us.
- What can you ask from us?
Because we use your personal data, you have various rights. We list these rights for you below.
Right to information
We must explain to you in an understandable and clear way what we do with your data and what you have control over it. That is why we explain extensively in this privacy statement which data we collect from you and how we handle your data.
Right of access
You can always ask us to view the information we have about you.
Right to correction
You may ask us to have your data corrected if they are incorrect or incomplete.
Right to object
You can object to the processing of your data if you do not agree with the way we handle your personal data. This right applies to the data we use for direct marketing. This way you can indicate with us that you no longer want to receive mail from us. This also applies to personalized recommendations on our website.
Right to data portability
If you are a customer with us or have you given permission for using your data, you may ask us to send you the digital data we have from you. This way you can transfer that data to another organization if you wish.
Right to restriction
You can ask us to limit the use of your data. This means that in certain cases we may only store your data but do not use it.
Right to be forgotten
You may ask us to delete all the information we have from you. We then delete all data that can be traced to you. In some cases we cannot or may not delete your data. For example, we must keep some data for the tax authorities for 7 years.
Right to file a complaint
You can submit a complaint about how we handle your data. If you have a complaint, we will be happy to solve it for you. Contact us for this. You can also submit your complaint to the Dutch Data Protection Authority. Of course we hope that it will not come to that, but in the most extreme case you can also go to court. In that case it is the court in the location of Route443 that will handle your complaint.
How do I submit an application or complaint?
Send your application or complaint to us via info@route443.eu. We process your application or complaint within 30 days. If it concerns multiple requests or complaints or if your application or complaint is complex, this can entail more time. In that case we will contact you within 60 days at the latest. We can ask you to identify you. In that case we request your data to make sure that you are the right person who the personal data is.
- What rules apply to this privacy statement?
Our privacy statement must meet different conditions. You will find these conditions in particular in the General Data Protection Regulation. In addition, the general rules that apply according to Dutch law apply to our privacy statement.
- Which cookies do we use?
You can indicate yourself which information we can use from you. If you have given us permission for personalizing your profile based on your surf and search behavior, we can set our website especially on you so that it becomes easier and more personal. We do this with the help of cookies. A cookie is a small text file that is placed on your hardware when you visit our website.
We use the following types of cookies on our website:
- functional cookies, such as session and login cookies for keeping track of session and login information
- anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages and popular topics
- non-anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages and popular topics
- tracking cookies such as advertising cookies that are intended for showing relevant advertisements
More specifically, we use the following cookies:
- Google Analytics anonymized (analytical cookies)
- Google Analytics (Analytical Cookie)
- Adobe (analytical cookie)
- facebook pixel
- Facebook (tracking cookie)
- Google Adwords (tracking cookie)
- How do we do with data from minors?
With our website or as an organizationalite, we focus specifically on minors. This means that if you are younger than 18, you need permission from a parent or guardian to use our website. If you are a minor when you visit our website or webshop, we assume that you received this permission before your visit.
- Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Please feel free to contact us by sending an email to info@route443.eu. We are happy to help you.